Our standard cancellation policy allows cancellation up to 48 hours prior to your arrival date, without penalty. (Holidays and Special Events do have extended cancellation requirements. Please refer to your individual confirmation letter.) Should your plans change, we ask that you please let us know as soon as possible, so that we may put your room back into inventory. If you cancel with less than 48 hours advance notice, you will be responsible for the entire length of your stay. We do not overbook and we guarantee your room therefore, we cannot make exceptions (for family emergencies, weather, snowstorm, accidents, illness, etc.). If this policy is uncomfortable to you please consider purchasing travel insurance by visiting insuremytrip.com or accessamerica.com or consider alternate accommodations.
** Please note: Bookings for Run-of-House (ROH) rooms require a 100% prepayment in full at the time of booking and are non-cancellable for any reason. **