COVID-19 Safety

Safety is the new luxury!

COVID-19 has changed the world in which we live. We consider our guests, staff, and their families to be an extension of our family and are committed to doing everything practical to ensure their health & safety. Since reopening in June 2020, we have invested nearly $500,000 in technology, infrastructure and protocols to ensure your stay is not only comfortable but safer than ever.

Watch our COVID-19 Informational video below.

A dark hotel room with two double beds lit by the blue light of a UV disinfection light

News & Recognition

The Mirror Lake Inn has been recognized as one of the top places to stay by the following publications for the lengths we have taken to ensure the health and safety of our guests and staff during the COVID-19 pandemic:

Forbes

Safe Summer Getaway: The Perfect Weekend in Lake Placid

View article – This link will open in a new browser tab.

WSJ

Is It Safe to Stay in a Luxury Resort Right Now?

View article – This link will open in a new browser tab.

Safety Procedures

Staff Protocols

Guest Room / Housekeeping Procedures

Being safe and comfortable in a resort environment means having a personal space that is immaculately clean, meticulously disinfected and a pleasure to spend time in. While we continue to offer the same level of personal service, COVID-19 and other contagion threats have changed the way services are administered. With that, if you need anything while you're staying with us please reach out and we will do everything we can to make your stay as special as ever.

Recognizing not everyone is comfortable having one of our staff members enter their room, automatic daily housekeeping service has been suspended. You may contact the Front Desk at any time and we would be happy to deliver additional daily amenities (linens, toiletries, towels, etc.) to your door.
If you would like to make arrangements to schedule a housekeeping service during your stay, please contact our Housekeeping Department directly at ext. 600
Maximum hotel occupancy has been voluntarily reduced to 75%.
Guaranteed check-in time is now 4:00pm to allow additional time for cleaning & disinfecting procedures.
All guest rooms are disinfected & sanitized with hospital-grade disinfectant prior to each guest's arrival.
Each guest room has its own climate control system. Guest room air-conditioning units intake fresh, outdoor air only; no air is recirculated or actively shared between guest rooms.
Due to the increased time required to properly clean & disinfect guest rooms, we are not able to grant any late check outs.
Turndown service is now available upon request between 6-9pm
All luggage carts are disinfected after each use.
All touch points in guest room are sprayed with disinfectant.
All guest room linen (bed linens, towels, etc.) is bagged in the guest room to reduce excess contact while being transported to the laundry facility.
All sheets, comforters, Gore-Tex mattress protectors, towels are removed for washing between guests regardless of whether or not they were used.
Bathrooms are cleaned and sprayed with disinfectant according to manufacturer recommendations while beds are made, and living/bedroom area is cleaned.
Furniture is moved during cleaning to ensure all surfaces are cleaned and disinfected.
All soft surfaces (cushions, drapes, etc.) are misted with disinfectant spray.
All remote controls, phones and hairdryers are disinfected and sealed in bags between guests.
Upon completion of guest room cleaning and disinfecting, the housekeeper dates and signs a seal to be placed on the door jamb to assure no one enters the room prior to the next arrival.
Guest Rooms are “single loaded” (all rooms face the lake), halving the guest density in all buildings and hallways compared to a traditionally constructed guest building. While the hotel was not designed “single loaded” with a pandemic in mind, we have long believed in the philosophical merits of private, secluded, personal spaces with limited traffic and low population density. After all, these ideas are the mark of luxury and what make the Adirondacks a wonderful place to vacation, especially during these times of social distance norms. We are the only hotel of this kind in the area.

Technological Upgrades

Common Areas / Miscellaneous

Dining Facilities

Spa & Salon

Ski Rentals

The protocols outlined above have been put in place for the safety of our guests, employees and the local community. Until such a time as we, in conjunction with the State of New York, determine that it is prudent to relax these protocols we will strictly adhere to them without exception. We understand if you are either unable or unwilling to comply with the protocols. Unfortunately, if this is the case, we will be unable to serve you at the Mirror Lake Inn at this time. We apologize and genuinely look forward to serving you in the future when we are able to lift the protocols.

*As per the Governors Executive Order- This link opens in a new browser tab of May 29, 2020