Spa Etiquette

Please contact our Spa Desk if you have any questions or concerns.

Spa Appointment Scheduling

We kindly request scheduling your appointment(s) in advance to secure your preferred times and dates. Spa reservations require a credit card for confirmation upon booking. Walk-in appointments are subject to availability. If you are pregnant, have specific needs, or have recently had surgery, please inform our Spa Receptionist when scheduling your appointment.

Spa Cancellation Policy

  • If you need to cancel, reschedule, or modify your appointment, please provide at least 24 hours’ notice; otherwise, a 100% cancellation fee will be incurred. Failure to attend your appointment will result in a 100% charge of the scheduled service(s). For cancellations or changes, please contact our Spa Desk during business hours; voicemail or email messages will not be accepted. Please be punctual, as arriving late will shorten your treatment time, altering its effectiveness and your experience. To ensure timely service for all guests, your treatment will conclude on schedule, and the full value will be charged.

Hours of Operation

The Spa at Mirror Lake Inn is open:

Sunday & Monday 9:00am – 4:00pm

Tuesday, Wednesday & Thursday 9:00am-6:00pm

Friday & Saturday 8:00am-6:00pm

*Holiday periods may impact our operational hours and days of service.

Spa Sanctuary & Facility Access

  • Access to the Spa Sanctuary is granted on the day of your scheduled service, which includes a Massage, Body Treatment, Facial, or Salt Room Session. Nail and Hair services do not include access; however, please inquire with our Spa Receptionist about Sanctuary Access Passes.
  • Our gender-segregated sanctuaries each feature a eucalyptus steam room, whirlpool, relaxation area, showers, and grooming facilities. Each sanctuary guest will receive a locker with a robe and sandals.
  • Our Sanctuaries are clothing optional.
  • The indoor and outdoor pools are exclusively reserved for guests staying at the Mirror Lake Inn.

Age Policy

  • Spa Guests must be at least 17 years old to receive a spa treatment and to access the spa sanctuary without supervision.
  • Children aged 9-16 must be accompanied by a parent in both the treatment room and the sanctuary at all times.
  • Children aged 8 and under are not eligible for spa services.
  • Salon Services are available for children aged 8 and under with adult supervision.

Cell Phones & Cameras

  • Our Sanctuaries are designated as quiet areas, and we kindly request refraining from loud conversations. Additionally, please refrain from using electronic devices to ensure a tranquil environment.
  • To uphold the privacy of all guests, photography is not permitted.

Alcohol

  • Guests are not allowed to bring or take alcoholic beverages onto or off the premises. All alcoholic beverages must be purchased from the Inn.
  • Alcohol will not be served prior to spa treatments. If you decide to indulge in alcoholic beverages, the Spa staff strongly advises a maximum of two drinks.
  • We retain the right to decline treatment(s) for guests who seem to be under the influence. However, guests will remain accountable for and billed the full price of treatment(s).

Gratuities

  • Gratuities are not automatically included. However, suggested gratuity amounts will be printed on your final bill and can be paid in cash, by card, or charged to your room bill.

Book Now

To book a spa appointment, please call (518) 302-3010 or click to call below.